Misconception

Having more certificates doesn’t make you smarter. Driving a bigger car doesn’t mean you’re richer. Reaching your destination earlier doesn’t mean you’re a skillful driver. Using a more expensive camera doesn’t make you a better photographer. Staying in a big 3-storey house doesn’t mean you can look down on your other neighbours. Being there doesn’t…

Forgive, but not forget

Every time someone we know did something to us that we don’t like, we’ll be devastated or angry. It can be something as simple as not following a clear instruction, to something as complicated and as heart-wrenching as betrayal. And whenever things like this happen, people around us will tell us, don’t dwell on it…

The best gift in the world

The best gift in the world is none other than time. The time you spend…. Chatting with your family. Accompanying your spouse to the clinic. Listening to a troubled friend. Having fun with your kids/nieces/nephews. Caring for your aging parents. Brainstorming a solution to a problem for your boss. Walking in the park with your…

Take it slow

Have you ever experienced this – late for an appointment, and driving very fast so that you can get there in time? I have. And I don’t like it. Rushing is bad. Be it rushing for a…. project deadline – you might produce more problematic deliverables which you will have to fix later….thus spending more…

New customers are more important than existing ones?

Most companies are spending tonnes of money on marketing to attract new customers. Free gifts, bonus reward points, roadshows, extended warranties, etc. After spending so much money, the companies would expect their number of new customers to grow. But having more new customers do not mean having more customers. Total customers = New customers +…